IT/Management Résumé

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Réza (Ray) Ganjavi's IT Résumé (Program/Project Manager, Management Consultant, Business Analyst, Solution Architect, Programmer-Analyst, Software Engineer)

Ray Ganjavi, MBA, BSCS, BA Phil

Magna cum laude · Dean’s Honors · Phi Kappa Phi · Alpha Gamma Sigma



Career Snapshot


Senior Program/Project Manager, Management Consultant


Solid Analytic, Business, Technical Foundation (Business Analyst, Solution Architect, Software Engineer)


Excellent Soft Skills





Credit Suisse Group AG - Technical Security Services (Senior Program Manager, Project Manager)


Credit Suisse Group AG - Corporate Services Technology (Program / Project Manager, HR/IT, SOX Compliance)


Credit Suisse Group AG - Credit Suisse – Corporate Real Estate Services Technology (Project Manager)

Credit Suisse Group AG - Credit Suisse – Private Banking (Senior Project Manager, Business Analyst)

UBS Group AG – Group IT Security Engineering (Project Manager, Lead Business Analyst)


Zurich Insurance Group / Financial Services (Infrastructure Project Manager, DMS/ECM Infrastructure Services)

Managed several highly complex, long-term infrastructure & integration projects. Responsible for planning, executing, development, testing, operational readiness (OR), monitoring, data analytics, change control (CRB), management reporting, vendor relationship management, service level agreements (SLA), operating models. Managed a large pool of internal and external resources. Achieved a high-degree of customer satisfaction by delivering projects on time, within budget.


United Nations / World Intellectual Property Organization (WIPO) (Management Consultant, Project Manager, Lead BA)

Managed analysis, design, development, testing, and infrastructure streams of a $40M patent process automation ECM/DMS project.


Roche (F. Hoffmann-La Roche) / International Atomic Energy Agency (IAEA) (Senior Program Manager)

Extreme Project Management (XPM), agile analysis, Learning Management System (LMS) solution for cancer care.


Xerox Global Services (Project Manager, Senior Consultant)

Project management, analysis, ECM/DMS/BPR/BPM, solution architecture, alliance management, pre-sales consulting, feasibility studies, RFI/RFP, market research, competitive analysis.

ABN AMRO (Senior Consultant, Business Consultant)

Consulting in international transfers and trade finance, records information management (RIM), domestic transfers, SWIFT, credit risk, treasury back office, custody, cash management, multi-currency accounting, forex processing. Recommended business and technical solutions to streamline and improve processes. Filenet ECM/DMS.

Nestlé (Management Consultant, Project Manager)

Worked for Nestec’s global ECM initiative (Documentum, Filenet ECM/DMS). Partnered with McKinsey to advise senior management. Oversaw implementation team (PWC). Engaged in analysis, design, architecture, change management, taxonomy, migration, communications, training, user-support. 

Sunrise Communications (Project Manager, Senior Consultant)

Pre-sales, vendor management, implementation, rollout of imaging/workflow/COLD system.

ING Baring (Senior Consultant)

ECM/DMS, SAP ERP integration, Electronic Document & Records Management (EDRM) consulting.

Nationale Nederlanden (Senior Consultant)

Insurance underwriting imaging, workflow consulting.


Citigroup (Project Manager)

Managed development of an Equity Research & Trading CRM solution. Also performed business analysis, and senior stakeholder management in both IT and Business. Documentum DMS/ECM.

Lazard Asset Management (Project Manager, Business Analyst)

Managed the development of bank’s first web-based, customer facing, financial content management and information distribution system. Transitioned development from local to off-shore. Transformed the account into a happy customer. Documentum DMS/ECM.

Sasol Petrochemicals, South Africa (Project Manager, Business Analyst, Solution Architect)

Successfully turned around a distressed Filent DMS project upon taking over as a PM, BA, SA, developer. Overhauled the existing architecture, facilitated communications with customer and management, boosted team morale. Successfully delivered to customer’s full satisfaction.

Sanlam (South African National Life Assurance) (Senior Consultant)

Object Oriented design and development of insurance underwriting digital content management / workflow pilot that led to a 1200 seat sale. Filenet ECM.

Pictet & Cie. Banquiers (Senior Consultant)

Document management DMS consulting at an elite Swiss private bank.

National Bank of Liechtenstein (LLB) (Senior Consultant)

Reengineered client reporting algorithms which improved performance by sixty times (from 30min to 30sec). Facilitated a million dollar sale (Filenet imaging/workflow platform).

Standard Chartered Bank (Account Manager, Project Manager, Business Analyst )

Consulting in client relations, asset management, advisory services, credit risk, lending operations. Engaged in architecture, business process reengineering/management (BPR/BPM) modeling, vendor management, pricing/negotiation. Turned around a distressed client into a successful happy account. Filenet ECM/DMS.

Los Angeles County Courts (Systems Consultant, Programmer/Analyst)

Analysis, workflow programming, imaging, traffic ticket processing application.

Los Angeles County Department of Water & Power (Systems Consultant, Programmer/Analyst)

Accounts Payable document management development.

US Computer Services / International Billing Services / Cable Data (Systems Consultant, Programmer/Analyst)

Analysis, design and development of a telecom billing customer service imaging/workflow/COLD solution for the largest user of the US Postal Service.

Swiss Federal Office of Information Technology, Systems and Telecommunication (Bundesamt für Informatik und Telekommunikation) (Senior Consultant)

ECM/DMS Consulting.

Helvetia Insurance (Senior Consultant)

Provided consulting on storage & retrieval and record management, DDMS/EDMS systems.

Thurgauer Kantonalbank (TKB) (Senior Consultant) 

Consulting on document storage and retrieval solutions.

Santa Monica Police Department (Systems Consultant, Trainer)

Workflow, imaging, records info management (RIM), training of detectives in use of IT systems.

Novartis / Sandoz (Systems Consultant)

Provided consulting on a Filenet based ECM/DMS solution.

Italian Ministry of Finance (Systems Consultant)

Document management consulting

UBS (Systems Consultant)

Pre-sales analysis/consulting which facilitated a large Filenet solution sale.

Filenet Corporation USA, Filenet UK (Senior MIS Programmer Analyst, Systems Consultant)

Consistently exceeded performance objectives and was termed a hotshot programmer/analyst. Analysis of real IT needs (vs. wants), design, programming, support, training, project management, feasibility analysis, RFI/RFP, BPR, DMS, ECM. ERP customizations: Manufacturing, Operations Management, Accounting, Marketing, Sales Admin, Customer Service, HR. Pre-sales consulting, account management.

Brine SA, Elsag Baily (ABB) Switzerland (Senior Consultant)

Analysis, pre-sales, development, feasibility studies, RFI/RFP, DMS, ECM, TDMS, document management, imaging, workflow. Project management, analysis, supplier management.


Cullinet Software / CA Technologies (Programmer Analyst, VAX Software Specialist)

Designed, developed, maintained multi-platform (DEC, IBM, DG) large scale project & portfolio management (PPM) software.


Silicon Valley Group / Thermco Systems / Allegheny International (Software Engineer)

Designed, programmed, tested, integrated, demoed real-time command & control, and process automation / robotic systems software for the R&D department of the world's largest manufacturer of semiconductor fabrication diffusion furnaces.


Tools, Methodologies, Training

Project Management Institute (PMP); PRINCE2; Six Sigma; Summit-D; Various System Development Lifecycles (SDLC), Agile/Scrum, Waterfall, Sashimi, Iterative, Lean, RUP/UML, RAD, GxP; RAID (risks, assumptions, issues, dependencies); Service Oriented Architecture (SOA); Commercial Off The Shelf (COTS) products; Apache Subversion (SVN), Git/GitHub, ClearCase software configuration management (SCM); DevOps processes; Atlassia JIRA, Confluence; Google “G” Suite; Microsoft Office 365, Projects, Sharepoint, Azure cloud computing platform, Visual Studio IDE, .NET, SQL, Active Directory (AD), Privileged Access Management (PAM), Exchange, Advanced Threat Analytics (ATA), Forefront Identity Manager (FIM); Oracle Java EE, J2EE, RDBMS, WebLogic, Peoplesoft HRMS/HRIS, Identity and Access Management Suite (OIAM), Rdb, Business Process Management (BPM); IBM Filenet DMS/ECM/DCM, Rational Unified Process (RUP), ClearCase & ClearQuest, (Lotus) Notes, Domino, Websphere, DB2; DELL VMware, EMC/Documentum; CA Project Portfolio Management, Identity Suite, Advanced Authentication, Single Sign-On; HP Autonomy, CDD/TDMS/DBMS32. Languages: Ada, ALGOL, Basic, C, C++, Datatrieve, DCL, Filenet Workflo, Fortran, HTML, XML, Java, Lisp, VAX MACRO-32, Pascal, PL/1, Python, Shell, SNOBOL, SQL, TI Assembly, Visual Basic; OS: Windows, Unix (Linux, HP-UX, AIX, Solaris, Ultrix), MacOS X, HP OpenVMS, Android, iOS, VMS, OS/2, MS-DOS, GCOS (Honeywell), NOS (CDC), Pick, RSX-11M, RSTS/E, TI/TMS. BYOD. Experience with Infrastructure/Platform/Software as a Service (IaaS, PaaS, SaaS). Experience with Artificial Intelligence (AI) technologies. Familiar with Blockchain, Nexus, Artifactory, iManage, Sage 50&300. Mozilla open source contributor.

Other Experience


Personal, References

Hobbies: Classical guitar playing, singing, writing, sports. Martial Arts Black Belt. A stellar list of references is available upon request. Biography appears in Who’s Who Worldwide, Who’s Who in California, Community Leaders of America, Men of Achievement, Five Thousand Personalities of the World.  Credit rating: “Excellent creditworthiness; Ranks higher than 98% of consumers”. Credit Category: “Excellent”. 

Stellar professional, academic and personal references available.

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